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Zammad
fully managed by OctaByte

Zammad is a free helpdesk or issue-tracking system. You can connect all your communication channels, easily grant user rights, and receive helpful reporting. Developed in Ruby and JavaScript, Zammad is the only helpdesk software on the market that offers comprehensive full-text search, and also scans attachments (40GB of data is checked in under 3 seconds). The smart taskbar makes it easy to edit multiple profiles, files or tickets at the same time.

Start free Zammad trial with OctaByte. Simple no-tricks Pricing, Scalable & Secure, just in $9.

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Zammad dashboard

Benefits of Zammad fully managed by OctaByte

Deploy a fully managed instance of Zammad in just $9. You can relax knowing that we are taking care of installation, configuration, encryption, security, backups, live monitoring, software & OS updates.

Simple no-tricks pricing
Enjoy transparent and straightforward pricing with no hidden fees or complex terms.
No vendor lock-in
You can migrate your software and data to any where any time you want. With OctaByte you are totally free and in control.
Automated Updates
Let's save your business a lot of hassle, whilst ensuring that you get the performance and security benefits of regularly updated software and systems.
Encrypted Everything
All connections between your computer, the dashboard and your services are encrypted end-to-end with TLS, and all data is encrypted at rest.

Zammad screenshots

Zammad screenshot
Zammad screenshot

Zammad features Highlight

All communication channels in one place
With Zammad, everything is on one surface: email, telephone, chat and social media.
Power tools
As the saying goes, do not adjust to your tool ... adapt the tool to you. With Zammad you can configure your own overviews, templates, text blocks, filters, triggers and fields..
Easy data migration
Setting up Zammad and migrating your data is easily done.
Data security
Zammad runs on a dedicated VM and encrypts all data automatically.

Start your Zammad trial now!

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