FreeScout is a super lightweight, powerful, and 100% free open-source help desk and shared inbox solution. Built with the PHP Laravel framework, FreeScout is a self-hosted alternative to popular platforms like Zendesk and HelpScout. With FreeScout, you can manage customer support tickets, provide an organized shared inbox for your team, and offer a seamless support experience—all without compromising privacy or locking yourself into a service you don’t control. Enjoy a feature-rich help desk solution that gives you complete control, perfect for small and medium businesses looking for an affordable, customizable, and privacy-focused customer support system.
100% mobile-friendly, ensuring seamless customer support on-the-go.
Available in multiple languages including English, Croatian, Danish, Dutch, French, German, Japanese, Italian, Polish, Portuguese, Russian, Spanish, Slovak, and Swedish.
Unlimited agents, tickets, mailboxes, and more, without restrictions on scalability.
Seamless email integration for managing customer queries directly from your inbox.
Fully customizable to suit your team’s workflow, branding, and specific needs.
A self-hosted solution that prioritizes user privacy, giving you full control over your data and security.
At OctaByte, we make deploying and managing open-source software effortless, ensuring you can focus on your core business without getting bogged down by technical complexities. Our fully managed service provides a streamlined solution for hosting over 350+ open-source applications. From initial setup to ongoing maintenance, we handle everything so that you can enjoy a worry-free experience.
Managing open-source software independently can be time-consuming and require technical expertise. OctaByte eliminates these hurdles, offering a hassle-free experience with top-notch infrastructure and proactive support. Whether you're a startup, a growing enterprise, or an individual user, our fully managed service is tailored to simplify your open-source software management needs.
Skip the steep learning curve of deploying and maintaining open-source software. Let our experts handle the heavy lifting.
Avoid hiring specialized IT staff or investing in expensive infrastructure. OctaByte provides an all-in-one solution at an affordable price.
Your data is safe with us. We provide regular automated backups and easy restoration options for peace of mind.
Enjoy secure connections with automatically managed SSL certificates, ensuring your software is always up-to-date with the latest security standards.
Our dedicated support team is always available to address your concerns and provide expert guidance.
Easily deploy and manage your FreeScout instance with just a click.