Zammad is an advanced, free helpdesk and issue-tracking system designed to streamline your customer support and internal workflows. Built with Ruby and JavaScript, Zammad seamlessly integrates various communication channels like email, phone, chat, and social media into one powerful platform. Offering unique features such as comprehensive full-text search and attachment scanning, Zammad ensures that you can access critical information instantly—even across vast datasets. With customizable tools like overviews, templates, and triggers, Zammad adapts to your specific needs. Its robust security measures ensure data protection, while easy data migration allows you to get started quickly.
Zammad allows you to manage email, telephone, chat, and social media all in one platform, making communication easier and more efficient.
Customize your experience with configurable overviews, templates, text blocks, filters, triggers, and fields to suit your needs.
Set up Zammad effortlessly and migrate your existing data with minimal effort, allowing for a smooth transition.
Zammad ensures robust data security by running on a dedicated VM and encrypting all your data automatically.
Find relevant information quickly with Zammad’s unique full-text search capabilities, including scanning attachments in seconds.
Effortlessly manage multiple profiles, files, and tickets at the same time with Zammad’s intuitive smart taskbar, enhancing your workflow efficiency.
At OctaByte, we make deploying and managing open-source software effortless, ensuring you can focus on your core business without getting bogged down by technical complexities. Our fully managed service provides a streamlined solution for hosting over 350+ open-source applications. From initial setup to ongoing maintenance, we handle everything so that you can enjoy a worry-free experience.
Managing open-source software independently can be time-consuming and require technical expertise. OctaByte eliminates these hurdles, offering a hassle-free experience with top-notch infrastructure and proactive support. Whether you're a startup, a growing enterprise, or an individual user, our fully managed service is tailored to simplify your open-source software management needs.
Skip the steep learning curve of deploying and maintaining open-source software. Let our experts handle the heavy lifting.
Avoid hiring specialized IT staff or investing in expensive infrastructure. OctaByte provides an all-in-one solution at an affordable price.
Your data is safe with us. We provide regular automated backups and easy restoration options for peace of mind.
Enjoy secure connections with automatically managed SSL certificates, ensuring your software is always up-to-date with the latest security standards.
Our dedicated support team is always available to address your concerns and provide expert guidance.
Easily deploy and manage your Zammad instance with just a click.
Papercups is a privacy-first, open-source customer support platform offering seamless integration with Slack, chat, email, and SMS. Customize your widget, save developers time, and enhance your support experience.
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