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Peppermint
fully managed by OctaByte

The Open-Source Helpdesk Solution Redefining Customer Support

Overview

Peppermint is a fully open-source helpdesk solution designed to revolutionize customer support. Built to replace expensive proprietary software, Peppermint offers a rich suite of features that meet the needs of modern teams while maintaining an intuitive and user-friendly interface. Whether you’re managing customer queries, automating workflows, or providing seamless communication, Peppermint delivers all the tools you need without the hefty price tag. With features like email fetching, real-time notifications, and single sign-on (SSO), Peppermint ensures that your team can work efficiently and your customers receive the best possible support. Stay customer-focused and streamline your helpdesk operations with Peppermint, the cost-effective alternative to premium software solutions.

Features

  • Notifications

    Stay updated with real-time notifications by connecting Peppermint to third-party services using webhooks and various providers, including seamless email integration.

  • Email Fetching

    Efficiently manage customer inquiries by configuring mailboxes to fetch emails and automatically convert them into actionable support tickets.

  • Single Sign-On (SSO)

    Simplify user access with SSO integration, enabling shared authentication across multiple providers for seamless user management.

  • Customer-Centric Design

    Peppermint is built with a customer-first approach, ensuring that your team’s needs are addressed through intuitive features and responsive updates.

  • Cost-Effective Solution

    As an open-source platform, Peppermint provides premium helpdesk features without the high cost, making it an affordable choice for teams of all sizes.

  • User-Friendly Interface

    Navigate with ease using Peppermint’s intuitive interface, designed to streamline support operations and improve productivity for your team.

Benefits of using OctaByte

At OctaByte, we make deploying and managing open-source software effortless, ensuring you can focus on your core business without getting bogged down by technical complexities. Our fully managed service provides a streamlined solution for hosting over 350+ open-source applications. From initial setup to ongoing maintenance, we handle everything so that you can enjoy a worry-free experience.

Managing open-source software independently can be time-consuming and require technical expertise. OctaByte eliminates these hurdles, offering a hassle-free experience with top-notch infrastructure and proactive support. Whether you're a startup, a growing enterprise, or an individual user, our fully managed service is tailored to simplify your open-source software management needs.

Key Benefits

  • Time Savings

    Skip the steep learning curve of deploying and maintaining open-source software. Let our experts handle the heavy lifting.

  • Cost-Effective Solution

    Avoid hiring specialized IT staff or investing in expensive infrastructure. OctaByte provides an all-in-one solution at an affordable price.

  • Automatic Backups & Restores

    Your data is safe with us. We provide regular automated backups and easy restoration options for peace of mind.

  • Seamless SSL Management

    Enjoy secure connections with automatically managed SSL certificates, ensuring your software is always up-to-date with the latest security standards.

  • Support

    Our dedicated support team is always available to address your concerns and provide expert guidance.

Screenshots

Peppermint fully managed open source service | OctaByte.io screenshot
Peppermint fully managed open source service | OctaByte.io screenshot

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