Fider
fully managed by OctaByte

Overview

Fider is an intuitive feedback portal designed to help teams collect, organize, and prioritize customer feedback efficiently. With a focus on collaboration, Fider allows users to share their ideas, vote on suggestions, and engage in discussions. Whether you are looking to improve your product, service, or overall customer experience, Fider helps you stay on top of valuable insights and user-driven priorities. Featuring multi-language support, customizable tagging, and automatic notifications, Fider fosters an inclusive environment where every voice matters. By consolidating feedback in one place and allowing your team to take action based on user input, Fider transforms feedback into actionable strategies for growth.

Features

• Multi-language Support

  Fider speaks your language! The platform is translated into over 10 languages, including English, Spanish, German, French, and Portuguese, making it accessible to a global audience.

• Organize Your Content

  Tag and categorize your content to make it easier to find, group, and analyze. Tags can be public or private, ensuring that the right information is visible to the right people.

• Real-time Notifications

  Stay updated! Fider notifies users whenever there are updates to suggestions, whether a suggestion is started, completed, or declined. Keep your team and community informed every step of the way.

• Idea Sharing and Collaboration

  Fider empowers your community by allowing users to share ideas, vote on suggestions, and discuss priorities. This collaborative approach ensures the most important ideas rise to the top.

• Customizable Feedback Channels

  Customize the way feedback is submitted and managed. Fider provides flexible settings to align with your team’s needs, ensuring a seamless feedback experience.

• Easy Integration

  Fider can be easily integrated into your existing workflow and tools. Whether through APIs or third-party services, you can streamline your feedback process to match your team’s needs.

Benefits of using OctaByte

At OctaByte, we make deploying and managing open-source software effortless, ensuring you can focus on your core business without getting bogged down by technical complexities. Our fully managed service provides a streamlined solution for hosting over 350+ open-source applications. From initial setup to ongoing maintenance, we handle everything so that you can enjoy a worry-free experience.

Managing open-source software independently can be time-consuming and require technical expertise. OctaByte eliminates these hurdles, offering a hassle-free experience with top-notch infrastructure and proactive support. Whether you're a startup, a growing enterprise, or an individual user, our fully managed service is tailored to simplify your open-source software management needs.

Key Benefits

• Time Savings

  Skip the steep learning curve of deploying and maintaining open-source software. Let our experts handle the heavy lifting.

• Cost-Effective Solution

  Avoid hiring specialized IT staff or investing in expensive infrastructure. OctaByte provides an all-in-one solution at an affordable price.

• Automatic Backups & Restores

  Your data is safe with us. We provide regular automated backups and easy restoration options for peace of mind.

• Seamless SSL Management

  Enjoy secure connections with automatically managed SSL certificates, ensuring your software is always up-to-date with the latest security standards.

• Support

  Our dedicated support team is always available to address your concerns and provide expert guidance.